Privacy Policy
This policy explains the categories of information DAZARK may process to authenticate customers, provide purchased products, secure licences and devices, reconcile payments, and support the service.
Official support email: support@dazark.com
Information DAZARK may process
DAZARK may process account and authentication information, account identifiers, purchase and payment status, product entitlements and licences, security identifiers or derived hashes used for licence security, delivery and security logs, technical information reasonably required to operate and secure the service, and support communications submitted by customers.
Payment information
When payments are processed by a trusted third-party payment provider, DAZARK does not need to receive or store full payment-card numbers. Third-party service providers process the information necessary to provide their services under their own terms and privacy practices.
Why information is processed
- Authenticate users and secure accounts.
- Provide purchased digital products.
- Verify subscriptions, entitlements, licences, and security status.
- Prevent fraud, misuse, and unauthorized access.
- Reconcile purchases and provide customer support.
- Maintain service security and reliability.
- Comply with applicable legal obligations.
Retention
DAZARK retains personal data for as long as reasonably necessary for the purposes for which it was collected, legitimate security and accounting needs, dispute handling, and applicable legal obligations, after which it may be deleted or anonymized when there is no longer a legitimate need to retain it.
Your privacy requests
Privacy questions and lawful requests concerning personal data may be sent to: support@dazark.com.
Data Rights and Requests
Subject to applicable law, customers may have rights to request access to, correction or deletion of, or restrictions concerning their personal data, and to exercise other legally available data rights. Requests may be sent to support@dazark.com. DAZARK may request reasonable information to verify the requester’s identity before acting on a request.
Service providers and international processing
DAZARK may rely on trusted third-party service providers for authentication, payments, hosting, email delivery, security, infrastructure, and support. Those providers may process the minimum information reasonably necessary to provide their services, including in other countries where permitted and subject to applicable safeguards and legal requirements.